Your reservation is refundable up until 15 days prior to arrival. Within 15 days, it is non-refundable, unless we can re-rent your cottage for those dates. We have to adhere to this policy due to the fact that we only have 8 rental units, and when you make a reservation, we take it off the market and hold it just for you. We also understand however that stuff happens that is beyond your control. This is why we have partnered with Travel Guard Insurance by AIG. They are the nation’s largest provider of travel insurance and may make sense if you are booking a lengthy stay. For example, for a $1,000 stay, the cost is only $50 to $60.